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Privacy Policy T & C Cookies

Privacy Policy, Cookies, and Website Terms & Conditions

 

Jurisdiction of Use:

This website is intended solely for users accessing it from within the United Kingdom.

 

Introduction:

At Sheffield Solid Surfaces, a Sheffield-based manufacturer of premium kitchens,kitchen worktops and countertops, we are committed to transparency regarding the information we collect when you visit our website. In compliance with current data protection laws, including the General Data Protection Regulation (GDPR), we outline our data collection practices, the use of cookies, and how we handle your personal information.

 

Information We Collect and why:

 

We collect and store information that you provide while interacting with our website, which may include:

- Personal data such as name, email address, and contact details.

- Internet Protocol (IP) address and connection information.

- Session information, including page response times and interaction data.

- Any additional information you choose to submit through our contact or quotation forms.

 

Methods of Information Collection:

When you make inquiries or transactions on our website, we collect personal information provided by you, such as your name and email address. This information is used solely for the purpose of addressing your inquiries or fulfilling your requests.

 

Purpose of Information Collection:

We collect both Personal and Non-Personal Information for several key purposes:

- To provide and enhance our services.

- To offer ongoing customer support.

- To communicate with users regarding their inquiries or orders.

- To generate statistical data to improve our website and services.

- To ensure compliance with applicable laws and regulations.

 

Use, Sharing, and Retention of Personal Information:

Sheffied Solid Surfaces Ltd does not share your information with third parties for general inquiries. If you do not enter into a contract or make a purchase, your data will be deleted after one year and will not be recoverable. 

 

Your information may be stored on secure servers located in the United States, but will only be shared with third parties as necessary to fulfil contractual obligations, with your prior consent. We retain your information for the minimum duration required by law, including warranty or tax-related obligations.

 

Communication Practices:

We may contact you via the phone numbers and email addresses you provide to us. This communication may pertain to account updates, service notifications, supply of good or service, third party supply of goods and services relating to the products or services being supplied or quotations of said goods and services and or Koolia surveys and promotions.

 

Withdrawal of Consent:

Should you wish to withdraw your consent for data processing, please contact us directly through the information provided on our website's Contact Us page.

 

Privacy Policy Updates:

Sheffied Solid Surfaces Ltd reserves the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on our website. We encourage you to review this page periodically for updates regarding our data collection practices.

 

Questions & Contact Information:

If you wish to access, correct, or delete any personal information we hold about you, please contact us using the details provided on our Contact Us page.

 

Cookies:

Cookies are small data files stored on your browser to enhance your experience on our website. While most browsers accept cookies automatically, you can manage cookie preferences through your browser settings. We recommend keeping cookies enabled for optimal website functionality.

 

For further details on managing cookies, please refer to your browser’s help section or visit www.allaboutcookies.org.

 

Accuracy and Validity of Information:

While we strive to ensure that all information on our website is accurate and up-to-date, it is provided "as is," and we do not accept liability for any inadvertent errors or omissions. For verification of information, please feel free to contact us.

 

Website Availability:

We take reasonable measures to ensure the continuous availability of our website. However, we are not liable for any losses incurred during downtime or technical issues. Temporary suspensions for maintenance will be communicated as necessary.

 

Links to Third-Party Websites:

Our website may contain links to external websites. We are not responsible for the privacy practices or the content of these linked sites.

 

Accessing Your Data:

You are welcome to request information regarding what personal data we hold about you during our office hours. We will provide this information at no charge unless your request is excessive or unfounded. Identification verification may be required before we fulfil your request.

 

Our Contact Details:

Sheffied Solid Surfaces Ltd

A4 Stevenson Way

Attercliffe

Sheffield

S9 3WZ

You can reach us at 0114-243-6568

Email us at info@sheffieldsolidsurfaces.co.uk

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If you do not wish for us to use your information or be bound by these terms and condition, we kindly ask that you refrain from using our website.

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These terms and condition may be updated without notice so please return regularly to check.

 

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